Aeroplan^® is a loyalty reward program (hereafter referred to as the "Aeroplan Program") which is operated by Aeroplan Canada Inc. (hereafter referred to as "Aeroplan"). In accepting to join or continue your Aeroplan membership, you acknowledge that Aeroplan assumes no contractual or legal responsibility to you and has specifically limited its legal obligations in its arrangements with the partners to whom Aeroplan sells Aeroplan Miles. The accumulation of Aeroplan Miles does not entitle members to any vested rights and, in accumulating Aeroplan Miles, members may not rely upon the continued availability of any award, award level, premium or other benefit. Aeroplan specifically reserves the right to amend, alter, withdraw or terminate the Aeroplan Program (in whole or in part), any program, benefit or award or these rules either with or without notice. Any such changes may affect Aeroplan Miles which a member has already accumulated as well as any future accumulation of Aeroplan Miles.

In particular, you acknowledge as a condition of continued membership:

1. Aeroplan Miles have no monetary value whatsoever and cannot under any circumstances form the basis of a monetary claim against Aeroplan;


2. Aeroplan membership is limited to natural persons and no corporation, trust, partnership or other entity may hold membership in the Aeroplan Program;


3. Aeroplan Miles or rewards are personal and cannot be assigned, traded, willed or otherwise transferred (other than with the consent of Aeroplan and in accordance with the Terms and Conditions of the Aeroplan Program) and any assignment or transfer in violation of these rules will be void and may, at the discretion of Aeroplan, result in the loss of membership or the cancellation of the affected reward or Aeroplan Miles, as the case may be;


4. Aeroplan assumes no liability to members whatsoever, including without limitation, liability by reason of the termination of or amendment to the Aeroplan Program in whole or in part, the addition or deletion of reward partners (including Air Canada) with or without notice, changes to black-out dates, limitations on the availability of flights or seats, or any change to reward or premium levels;


5. Aeroplan assumes no liability in respect to rewards claimed and in particular shall have no responsibility for delay or cancellation of reward flights. You agree that Aeroplan and any of its affiliates, subsidiaries or representatives are not responsible for, and you release us and them from any and all liability arising as a result of, any accident, loss, injury or damage caused by any rewards supplied or requested in connection with the Aeroplan Program.


6. In the case of Aeroplan Miles purchased directly by members, Aeroplan's sole liability to the member shall be the refund of the purchase price paid in the event such Aeroplan Miles are not used within 12 months (it being understood that any reward premiums obtained after the purchase of miles shall be conclusively deemed to have been obtained first from purchased Aeroplan Miles and second from other Aeroplan Miles);


7. Aeroplan membership is a privilege which can be revoked by Aeroplan at its discretion at any time and without compensation including without limitation, abuse by the member of any of the Terms and Conditions of the Aeroplan program or any other actions deemed by Aeroplan, acting in its sole discretion, to be deleterious to Aeroplan, the Aeroplan Program or the interests of its partners;


8. Aeroplan shall be under no obligation to continue the Aeroplan Program or to provide any notice of its termination;


9. Members shall be responsible for any taxes, departure fees, security charges, levies or other charges imposed by or with the authority of any government or governmental authority in respect to any rewards or reward travel; any surcharge imposed by an airline; and any service fee imposed by Aeroplan.


10. Aeroplan and all companies affiliated with Aeroplan will not be responsible for correspondence lost or delayed in the mail or otherwise.


11. The reciprocal agreement between Aeroplan and its airline partners allows Aeroplan members to earn and redeem Aeroplan Miles with all participating partners. However, you can receive mileage for a particular flight in only one frequent flyer program. If Aeroplan Miles or another frequent flyer program rewards are already recorded in one program, they cannot be transferred to another.


12. An Aeroplan member must enroll individually, only once, and in his/her full legal name. Membership is solely for the benefit of the individual, therefore it will be maintained in the name of an individual.


13. Subject to earlier termination or amendment of the Aeroplan Program, you can accumulate Aeroplan Miles until December 31, 2013, and request reward travel until March 31, 2014. Reward travel must be completed by December 14, 2014.


14. Aeroplan Miles in an account belong to the account holder, and not to the person or company who paid for the passenger ticket, hotel stay, car rental, or any transaction entered into with another Aeroplan partner.


15. Each member is responsible for keeping up to date on Aeroplan Program regulations and the amount of Aeroplan Miles in his/her account. Aeroplan shall attempt to communicate statement and/or other program information and/or promotional information to members. Aeroplan shall have no liability for any failure to do so.


16. Each member shall be responsible for advising Aeroplan of any change of mailing or email address. Aeroplan shall not be liable for misdirected communications such as mail or email, or any consequences thereof.


17. Aeroplan upgrade certificates and tickets cannot be redeemed for cash and will be declared void if sold, bartered or transferred. As a result the member may be subject to loss of Aeroplan Program privileges.


18. All mileage in an account expires if the Aeroplan member has not accumulated or redeemed Aeroplan Miles for a period of 12 consecutive months. Mileage may expire without further notice.


19. Mileage in an account expires 7 years (84 months) after the date of accumulation. Mileage accumulated in an account prior to January 1, 2007 is deemed to have an accumulation date of December 31, 2006 (regardless of the actual mileage accumulation date). Mileage may expire without further notice.


20. Your account information may only be given to you or a person designated by you in writing as defined earlier or pursuant to a court order or request from a government agency holding legislative power to compel such disclosure.


21. Proper legal documentation will be required from all members requesting a name change.


22. Aeroplan membership terminates upon death or personal bankruptcy of the member.


23. Infants (children under the age of 2) traveling on a revenue ticket eligible to be allocated their own seat may accumulate Aeroplan Miles in their individual accounts. Their membership is subject to all Aeroplan Terms and Conditions.


24. Aeroplan will be the final authority as to whether any itinerary qualifies under the Terms and Conditions of the Aeroplan Program.


25. Aeroplan will be the final authority as to the interpretation of these Terms and Conditions.


26. The Aeroplan Program shall be governed by the laws of Ontario and the laws of Canada applicable therein, without giving effect to their conflict of laws principles. You expressly consent to the exclusive forum, jurisdiction, and venue of the courts of Ontario and/or the Federal Court of Canada in Ontario, or any other judicial district or jurisdiction as Aeroplan may determine in any and all actions, disputes, or controversies relating hereto. Any disputes regarding Aeroplan Program or in any way arising out of Aeroplan membership, including Aeroplan Miles accumulated or rewards claimed or received shall be submitted to the courts of Ontario whose courts shall have exclusive jurisdiction to hear such disputes.


27. No waiver by either Aeroplan or you of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. If any provisions contained herein shall be determined to be void, invalid, or otherwise enforceable by a court of competent jurisdiction, such termination shall not affect the remaining provisions contained herein.

In addition to other terms and conditions on aeroplan.com, you will find Aeroplan booking terms and conditions and product specific terms and conditions on the left hand side. Please click on the links to see the associated booking and product specific terms and conditions.

The present terms and conditions govern your use of the entire aeroplan.com domain referred hereafter as the "Site". Your use of the Site will constitute your agreement to comply with these terms and conditions as well as any additional applicable terms and conditions found on the aeroplan.com domain. In the event that there is a conflict between these terms and conditions and the eStore terms and conditions located at http://www.aeroplan.com/estore/termsandconditions.ep ("eStore Terms & Conditions"), the eStore Terms & Conditions shall prevail over these terms and conditions with respect to your use of the Aeroplan eStore web site located at http://www.aeroplan.com/estore/. Aeroplan® Canada Inc. (hereafter referred to as "Aeroplan") may modify these terms and conditions from time to time at its discretion, and such modifications shall be effective immediately upon posting of the modified version on the Site. Your continued use of any part of or the entire Site will constitute your agreement to any such modifications. Your use of the Site (including any submission of Submissions (defined below)) must comply with these terms and conditions, all applicable laws and Aeroplan policies.

All of the information contained in the Site, including but not limited to product specifications, airline itineraries and flight information, is subject to change without notice.

Click on the icon to see each in full

Rights in Site

The Site and all of its content are protected by copyrights, trade-mark, and other applicable intellectual property and proprietary laws, and is owned, controlled, and/or licensed by Aeroplan and/or its affiliates or licensors. The Site and its contents are made available solely for your own personal, non-commercial and lawful use. Nothing contained on the Site should be considered as granting you, by implication, estoppel, or otherwise, any license or right to use any trade-marks, logos, or other names contained in the Site without the expressed written consent of the applicable rights holder.

Use of the Site

You may not modify, post, reproduce, distribute, copy, publish, display, transmit, adapt or in any way exploit the contents of the Site. You will use the Site and any contents of the Site solely for lawful purposes. You may not use spiders, robots, data mining techniques or other automated devices or programs to catalog, download or otherwise reproduce, store or distribute available content. You may not take any action to interfere with, or disrupt, the Site or its content, circumvent security measures or attempt to exceed the limited authorization and access granted to you under these terms and conditions. No permission is given to you to link or provide references to our Site and to use any of Aeroplan's icon, site address, and trademarks to provide such links or references, unless you have written agreement with Aeroplan's permission.

Submissions

Aeroplan may or may not request submissions, including but not limited to reader comments, questions, testimonials, unsolicited manuscripts, transparencies, illustrations or the like (collectively "Submission(s)") to Aeroplan or its third party supplier. By accessing the Site you acknowledge that you are responsible for whatever Submissions you submit, and you, not Aeroplan, have full responsibility for the Submissions, including its legality, reliability, appropriateness, originality and copyright. Aeroplan does welcome your comments on the Site however, whether in response to a specific request for Submissions or not, Aeroplan, its partners or its third party suppliers shall have no obligation to review or respond, in any manner, to said Submissions. Notwithstanding the foregoing, Aeroplan or its third party supplier reserves the right to monitor, delete and/or refuse to transmit, move, or edit any material or information, in whole or in part, without notice to you that it deems in its sole discretion, unacceptable, undesirable or in violation of any law. Aeroplan, its partners or its third party suppliers do not accept any responsibility for the safe arrival of any Submissions. You agree that any Submission that you submit to the Site or to Aeroplan or its third party supplier will be treated as non-confidential and non-proprietary.

Any Submission you do make to Aeroplan or to its third party supplier, whether requested or not, shall become the exclusive property of Aeroplan. By submitting, such submissions, you grant Aeroplan, its affiliates and assignees a worldwide, royalty-free, perpetual, irrevocable, exclusive right and license to use, reproduce, publish, republish, distribute, edit, store and archive such Submissions in whole or in part in any form or medium whatsoever, without liability and without compensation of any sort. You further irrevocably waive any moral rights with respect to your Submissions, in connection with our exploitation of the rights granted to us in this Agreement. You agree that Aeroplan shall be free to use any ideas, inventions, concepts, know-how or techniques contained in such Submissions for any purpose whatsoever, including but not limited to developing and marketing products and services incorporating such Submissions. In making a Submission, you knowingly and expressly agree with these terms and conditions. Subject to the rights expressly granted to us, you retain ownership of the copyright in your Submissions.

In some cases and at the entire discretion of Aeroplan, certain Submissions that have been submitted to Aeroplan pursuant to a request on any of the Site may be selected in relation to a particular feature identified by Aeroplan (a "Selected Submission"). A Selected Submission may or may not be reproduced, in whole or in part, edited or unedited by Aeroplan. At Aeroplan's discretion, the person submitting the Selected Submission may receive a number of Aeroplan Miles in recognition of their Submission's selection. Receiving such Aeroplan Miles for a Selected Submission shall be conditional upon filling out and signing a Declaration and Release Form which shall require you to (1) state that you accept the Aeroplan Miles as provided, and (2) discharge Aeroplan, its affiliates and third party suppliers of all claims for damages, losses or injuries resulting directly or indirectly from the selection and posting of the Selected Submission and the provision of the Aeroplan Miles by Aeroplan to you for such Submission. The amount of Aeroplan Miles awarded to any person submitting the Selected Submission may vary and shall be determined by Aeroplan, at its sole discretion.

Representations and Warranties

By using or accessing the Site, you represent and warrant that you:

• Have reached the age of majority in your jurisdiction and have the legal right and ability to accept the terms and conditions of the Site and to use or access the Site in accordance with such terms and conditions;
• by using and accessing the Site, including the redemption of Aeroplan Miles for any products or service contained herein or submitting any Submissions, are not breaching any other agreement or obligation or any provision of any law or regulation, or infringing on the intellectual property rights of any third party;
• have obtained all necessary approvals, consents and authorizations from any third party to submit any information, including Submissions or personal information, and to delete and/or modify such information;
• accept full responsibility for all assessments, charges, duties, fees, and taxes and any other financial liability resulting from your use of the Site under your name or account, as well as all use of others using your name or Aeroplan account on the Site;
• agree to supervise all persons who have not reached the age of majority in your jurisdiction who use or access the Site, including member accounts; and
• have submitted or will submit, or others using or accessing the Site under or using your name or account have submitted or will submit, information, content or material which is true and accurate.

DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

AEROPLAN MAKES NO WARRANTY, EXPRESS OR IMPLIED CONCERNING THE CONTENT, SOFTWARE OR PRODUCTS OR SERVICES AVAILABLE THROUGH THE SITES WHICH ARE PROVIDED "AS IS" AND "AS AVAILABLE". AEROPLAN DOES NOT REPRESENT OR WARRANT THAT ACCESS TO THE SITES WILL BE UNINTERRUPTED OR THAT THERE WILL BE NO FAILURES, ERRORS, OMISSIONS OR LOSS OF TRANSMITTED INFORMATION, OR THAT NO VIRUSES WILL BE TRANSMITTED DUE TO THE EXPOSURE OR USE OF THE SITES.

AEROPLAN, ITS AFFILIATES, ITS LICENSORS AND RELATED COMPANIES, AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS AND AGENTS EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, WARRANTIES OF TITLE AND NON-INFRINGEMENT AND WARRANTIES OF MERCHANTABILITY AND SHALL IN NO WAY BE RESPONSIBLE OR LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, TIME, INTERRUPTION, LOSS OF INFORMATION OR OTHER PECUNIARY LOSS) ARISING DIRECTLY OR INDIRECTLY FROM THE USE OF (OR FAILURE TO USE) OR RELIANCE ON THE SITES OR ANY OTHER SITE YOU MAY ACCESS THROUGH THIS SITE, INCLUDING BUT NOT LIMITED TO THE RELIANCE ON OR USE BY YOU OR ANY OTHER PERSON OF ANY OF THE INFORMATION, OPINIONS OR PRODUCTS ADVERTISED, EXPRESSED, OR OTHERWISE, THAT ARE CONTAINED IN THE SITES OR ANY OTHER SITE YOU MAY ACCESS THROUGH THIS SITE, EVEN IF ADVISED OF THE POSSIBLITY OF SUCH DAMAGES. PRODUCTS THAT MAY BE ADVERTISED IN THE SITES ARE SUBJECT TO AVAILABILITY FOR WHICH AEROPLAN ASSUMES NO CONTROL OR LIABILITY. YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK.

Security

Password
You may be issued an Aeroplan user name and password to access portions of the Site. You are solely responsible for protecting your Aeroplan user name and password. We are not liable for any claims, losses, actions, damages, suits or proceedings relating to the sharing of your user name and password with others. You agree to notify Aeroplan immediately after you become aware of any unauthorized use of your user name and password, and to take such reasonable steps as are necessary to prevent any reoccurrence of such event.

Web Site Information and Security
The Site (www.aeroplan.com) gives you the benefit of self service from anywhere the Internet is available.

Information you exchange with us online is treated as securely as through any other business channel. We use industry standard encryption software (128-bit secure socket layer) that protects information as it is sent between your browser and our systems. And our data centers are protected by several security mechanisms to ensure that only you can access your information. In general, we require information similar to that required to make an online booking elsewhere.

Use of Cookies
We receive and store certain types of information whenever you interact with us. Like many web sites, we use "cookies" to obtain certain types of information when your web browser accesses the Site. We use different types of cookies in different ways as is explained in more detail below.

Session Cookies
Session cookies are active only during the period of time you are on the Site and are automatically removed when you close your browser. Session cookies enable important functionality on Aeroplan.com for example when redeeming for a flight, session cookies will retain your selections from the previous page. They are also used to compile statistical data about online activity by you along with the other visitors to the Site. This data is used to understand how the Site is being used and allows us to make improvements to reflect user preferences.

Persistent Cookies
Persistent cookies are entered by your web browser into the "cookies" folder of your computer and remain in this folder after you close your browser. We use two different types of persistent cookies. First-party cookies are used by us to recognize your computer when it revisits our Site; and these are explained in more detail below. Third party cookies – also explained below, are sent by our service provider, an external third party that provides functionality or services through our Site. They enable that third party to recognize your computer when it visits our Site and also when it visits some other websites.

First Party Cookies
First party cookies are used to store member preferences such as language to ensure you do not have to make the same selection every time you visit Aeroplan.com. First party cookies also allow us to use information about your browser, internet connection and online activity in order to collect and compile statistical data or deliver content about program-related goods and services that may be more relevant to you based on your recent activity on the Site. For example, if you have logged into Aeroplan.com and clicked Remember me, a first party persistent cookie will contain your Aeroplan Number.

The Settings section on most browsers will tell you how to prevent your browser from accepting new cookies, disable existing cookies, or notify you when you receive a new cookie. However, because cookies allow you to take advantage of some essential features offered by websites, including those offered by Aeroplan.com, we recommend you leave them turned on.

Third-Party Cookies
A third-party (or ad-serving) persistent cookie file may be placed on your computer in order to serve you targeted ads on this Site and other web sites using ad-serving technologies. Aeroplan's third-party advertising service providers are Google and/or 24/7 Real Media and/or AppNexus. We use pixels, also known as web beacons, which are provided by Google and/or AppNexus to instruct the ad server to drop a cookie on your browser when navigating Aeroplan.com or viewing your Aeroplan emails. For example, when you use our Site for purposes such as travel redemption, our advertising service provider may place an ad-serving cookie on your computer and use non-personal information about your browser and your online activity in order to display ads or content on this Site and/or other web sites about travel-related goods and services that you may be interested in. Our use of cookies for these purposes is at all times anonymous and not personally identifiable.

Please click here for more information about Google or to opt-out from its ad-serving cookies and click here for more information about AppNexus or to opt-out from its ad serving cookies.

Links to Third Party Sites

Our Site provides you with convenient links and references to other web sites. The inclusion of any information, material, content or links on the Site should not be necessarily construed as an express nor an implied endorsement of any third party products or services. Unless otherwise indicated, these third party sites and content are not maintained, operated or controlled by Aeroplan, and Aeroplan does not provide any guarantees regarding these third party sites. You assume sole liability for the use or access of such third party sites and content.

Privacy

Our collection, use and disclosure of personal information in connection with the Site is governed by our Privacy Policy, which is posted at http://www.aeroplan.com/privacy.do

Indemnification

As a condition of your use of the Site and to the maximum extent permitted by applicable law, you will defend, indemnify and hold harmless Aeroplan, its affiliates, licensors, related companies, partners, suppliers and each of their respective directors, officers, employees, consultants and agents from and against all claims, liability, and expenses, including all legal fees and costs, arising out of: (a) your breach of any provision of these terms and conditions; (b) your use or the use by users of your account of the Site and any content contained in the Site; or (c) the submission of any Submissions on the Site made by you or others using your user name and password (if applicable). Aeroplan reserves the right, in its sole discretion and at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You will co-operate as fully as reasonably required in the defense of any claim.

Recourse

If you are dissatisfied with the Site or with these terms and conditions, your sole and exclusive remedy is to discontinue using the Site. In such an event, you agree to destroy all materials obtained by you from the Site and all copies thereof. These terms and conditions shall survive any such termination.

Trademarks

^® AeroExpress, Aeroplan Elite, Aeroplan Prestige, Aeroplan Super Elite, AeroService, Air Canada Vacations, Executive Class, Executive First, Gift of Travel and Hospitality Service are Registered Trademarks of Air Canada.

^® Aerogold and Aeroplan are Registered Trademarks of Aeroplan Canada Inc.

^™ AeroMortgage, Maple Leaf and Rapidair are Trademarks of Air Canada.

^™ AeroRush is a Trademark of Aeroplan Canada Inc.

^™ Star Alliance is a Trademark of Air Canada, Deutsche Lufthansa AG, Scandinavian Airlines System Denmark-Norway-Sweden, Thai Airways International Public Company Limited, and United Air Lines Inc.

REDEEMING AEROPLAN CLASSICFLIGHT AND CLASSICPLUS FLIGHT REWARDS

1. ClassicFlight Rewards are available on all eligible scheduled flights operated by Air Canada, Air Canada Express, Air Creebec, Bearskin Airlines, Calm Air, Canadian North, First Air and the Star Alliance member airlines.

2. ClassicPlus Flight Rewards are available on all eligible scheduled flights operated by Air Canada and Air Canada Express.

3. ClassicFlight Rewards may not be combined with ClassicPlus Flight Rewards and may not be used in conjunction with any other promotion or special offer unless otherwise specified.

4. Flight rewards may be booked for either a roundtrip or a one-way trip flight reward. One-way flight rewards are not available in all regions/destinations.

5. Flight reward mileage is determined by the region/destination, highest class of service, and whether the booking is roundtrip or a one-way trip.

5.1. If any allowable stopover point is in a different region than the flight reward destination, the higher reward mileage level will apply.

5.2. In the case of an open jaw, the region/destination with the higher mileage level will apply.

6. ClassicPlus flight reward mileage level quotes are valid at the time of redemption and only for the itinerary booked.

7. Flight reward bookings must be made in the full legal name of the person travelling; as it appears on the passenger's passport—proof of identity will be required at the airport. Name changes are not permitted.

8. Flight rewards can be booked up to a minimum of two hours prior to departure. Some exceptions may apply.

8.1. Flight rewards with Air Creebec, Bearskin, Calm Air, Canadian North and First Air must be booked a minimum of 48 hours prior to departure.

9. Flight reward bookings must have confirmed travel dates (open tickets are not permitted).

10. Flight reward itineraries must be travelled in the sequence in which they are booked (ticket coupons must be used in sequence).

11. Flight reward bookings are subject to applicable airport taxes, fees, and surcharges imposed by the airline and any government authority. Additional taxes and fees may be collected at the airport.

12. The member must have the required amount of Aeroplan Miles at the time of flight reward booking.

Delivery Method

13. Whenever applicable, electronic tickets will be issued. For itineraries that are not electronic ticket-eligible, reservations should be confirmed at least 14 days prior to departure to allow for "free" delivery of "paper" tickets via mail.

14. Reward tickets can be delivered to you in one of many ways. Applicable taxes and any mileage purchased must be paid by credit card at time of booking.

14.1 Electronic Ticket
When you phone the Aeroplan Contact Centre to request reward travel on eligible Air Canada, Air Canada Express and most of our Star Alliance partner flights, an electronic ticket will be stored in Air Canada's computer system. Electronic Tickets have replaced paper tickets for these flights and are the new standard for reward travel. You'll simply receive an electronic ticket receipt as confirmation, and need only present your receipt along with a photo I.D. to receive your boarding pass.

14.2 We'll send your reward tickets free-of-charge to the address on your file. Please note that this option can take up to two weeks to get to your door. Aeroplan is not responsible for any tickets lost or delayed in the mail, and will not replace them.

14.3 AeroExpress Courier Service
With the AeroExpress Courier Service, for $35 (CA), plus applicable taxes, your reward ticket should arrive in four to six business days, although remote areas might require additional time. Please note that this service is only payable by credit card and is non-refundable. Also, we're not able to send the ticket to a P.O. Box.

14.4 AeroRush Service
With AeroRush, available for rewards that require a paper ticket, we prioritize the processing of your reward (CA$50, plus applicable taxes). Tickets can be picked up at any Air Canada or Air Canada Express airport ticket counter.

15. Flight rewards may be redeemed through the Aeroplan Contact Centre for a service fee of C$30.00 plus taxes per ticket. This fee is non-refundable.

16. Flight rewards may also be redeemed online at aeroplan.com. Some exceptions apply.

16.1. In the instance where a flight reward booking cannot be made online, the booking will be subject to the Aeroplan Contact Centre service fee of C$30.00 plus taxes per ticket. This fee is non-refundable.

16.2. In the instance where a flight reward booking cannot be completed online, the member will be instructed to contact the Aeroplan Contact Centre with the booking reference within 24 hours to complete the booking. Failure to contact the Aeroplan Contact Centre within 24 hours to complete the booking will result in cancellation without notice.

17. Only the Aeroplan Member or a designated person (appointed by the member) can book a travel reward.

18. Flight reward tickets will be issued at the time of booking and an electronic itinerary receipt will be sent via email as confirmation.

18.1. Itineraries that require paper ticket issuance must be booked a minimum of 14 days prior to departure or delivery fees may apply.

19. Flight reward tickets are valid for one year from the date of issue, unless otherwise specified.

19.1. Miles for any unused portion(s) of an expired flight reward ticket will be forfeit and are no longer valid for travel and/or mileage reinstatement.

20. It is the sole responsibility of the passenger to obtain, and have in possession upon departure, all required travel documents as required by law. Passengers who do not have the required documentation to travel will be denied boarding by Air Canada and/or other airline partners without compensation.

21. ClassicFlight Rewards are capacity controlled, which means that there are a limited number of seats available on a given route. Capacity controls do not apply for ClassicPlus Flight Rewards.

22. There are no blackout periods on Air Canada and Air Canada Express. Flight rewards on all other airlines may be subject to blackout periods.

23. The credit card used for payment must be in the name of the Aeroplan Member or one of the passengers travelling on the booking.

24. All flight reward bookings are subject to approval by Aeroplan and/or the partner airlines on the itinerary.

25. Aeroplan flight rewards cannot be redeemed for cash and will be declared void if sold, bartered or transferred; and as a result, may be subject to prosecution and/or loss of program privileges.

Flight Reward Travel Involving a Stopover/Open Jaw

26. Stopovers are not permitted on one-way flight rewards.

27. Stopovers and/or open jaws are not permitted on flight rewards with Calm Air.

28. On roundtrip rewards, stopovers are permitted as follows:

28.1. Travel within Canada or between Canada and the Continental USA (not including Hawaii/Puerto Rico): One stopover permitted in addition to the point of turnaround. One open jaw is permitted in lieu of the one stopover.

28.2. Between Canada/Cont. USA and Hawaii/Puerto Rico/Mexico/Central America/Caribbean:

28.2.1. Rule for rewards containing only Air Canada flight: Two stopovers are permitted in addition to the point of turnaround. One open jaw is permitted in lieu of one stopover.

28.2.2. Rule for rewards containing a minimum of one flight on a Star Alliance partner other than Air Canada: One stopover is permitted in addition to the point of turnaround. One open jaw is permitted in addition to the one stopover.

28.3. Intercontinental travel (travel between two continents): Two stopovers permitted in addition to the point of turnaround. One open jaw is permitted in lieu of one of the two stopovers.

28.4. Intracontinental travel (travel within the same continent) except for travel within Canada/Continental USA, or between Canada/Cont. USA and Hawaii/Puerto Rico/Mexico/Central America/Caribbean: Stopovers are not permitted. One open jaw is permitted.

Around the World Flight Rewards

29. A maximum of five stopovers and one open jaw are permitted per flight reward on eligible routings. Only one stopover is permitted in any one city.

30. Travel must commence from and return to the same country, and return cannot go beyond the point of origin.

31. Flight reward must include one transatlantic and one transpacific crossing.

Flight Reward Travel Involving an Infant (under two years of age for the entire trip) or Child

32. Infants not occupying a seat:

32.1 Within Canada or within the Continental USA (including Hawaii) do not require a ticket. Infant name must be included on the reservation. Only one infant per adult travelling.

32.2 Between Canada and the Continental USA (including Hawaii) require a ticket. No flight reward required; taxes apply. Only one infant per adult travelling.

32.3 On all other itineraries require an Infant Flight reward; taxes apply. Only one infant per adult travelling.

33. Infants occupying a seat require a flight reward.

34. Flight rewards are required for children two years of age or over.

35. Children between the ages of 2 and 11 must be accompanied by an adult aged 16 or older when travelling. However, children aged 8 to 11 can be booked to travel as Unaccompanied Minors on Air Canada direct flights only. Some exceptions may apply and additional travel restrictions may apply.

REFUNDING CLASSICFLIGHT AND CLASSICPLUS FLIGHT REWARDS

36. Unused and valid flight rewards may be refunded and miles reinstated up to 22 days before the scheduled date of departure. A C$90.00 fee plus taxes per ticket will apply. This fee is non-refundable.

CHANGING/CANCELLING CLASSICFLIGHT AND CLASSICPLUS FLIGHT REWARDS RESERVATIONS

37. Changes to unused flight rewards (i.e. flight date(s), flight time(s), class of service, routing and/or itinerary) may be made up to a minimum of two hours prior to departure. A fee of C$90.00 plus taxes per ticket. This fee is non-refundable.

38. Changes to the flight reward itinerary (e.g. region, destination, class of service, flight date, flight time, seasonality, advance purchase or minimum/maximum stay) may result in additional mileage being required from the original flight reward. Additional miles are collected at the time of change.

39. Flight reward changes to the destination/region or class of service may result in a lower mileage level than the original flight reward; the mileage difference is forfeited.

40. Flight reward changes may be subject to additional airport taxes, fees, and surcharges imposed by the airline and any government authority. Additional taxes and fees may be collected at the airport.

41. Unused flight reward tickets can be cancelled up to a minimum of two hours prior to scheduled departure and will remain valid for one year from the date of issue. At time of re-booking, a C$90.00 fee plus taxes per ticket will applied. This fee is non-refundable.

42. Within two hours of scheduled departure, changes/cancellations of a flight reward are not permitted. The flight reward mileage is forfeit and the ticket is no longer valid for travel.

43. Name changes are not permitted on flight rewards.

44. ClassicPlus Flight rewards may not be changed to ClassicFlight rewards.

Best Western

Best Western Hotels Online Reservations Terms and Conditions

• Reward covers room charges and room taxes. All additional taxes and incidental charges of a personal nature, such as gratuities, meals and in-room movies, are the responsibility of the guest and must be paid with cash or a credit card at check-out.
• Valid ID and credit card are required for check-in at the hotel.
• Subject to availability. Some restrictions may apply.
• Room availability is subject to limits set by individual hotels. Blackout periods may apply.
• Room bookings may not be modified. Reservation changes are not permitted. For any reservation modification, Aeroplan Members must cancel their rewards on aeroplan.com only, prior to the cancellation deadline, and make a new online reservation.
• Cancellation deadline is 48 hours prior to check-in (Eastern Standard Time).
• Cancellations must be made on aeroplan.com.
• Cancellations made after the cancellation deadline are non-refundable. Aeroplan Members must refer to the "Manage Your Rewards" page for complete cancellation information on their bookings.
• No Shows are non-refundable.
• Best Western International, Inc. and Aeroplan shall not be held legally responsible for and against any injury to or death of persons in conjunction with the redemption program and/or a stay at a Best Western branded hotel, related to the redemption program.
• Best Western hotels are all independently owned and operated.

Starwood Hotels and Resorts

Starwood Hotels and Resorts Terms and Conditions

PARTICIPATING STARWOOD HOTELS AND RESORTS:

Aeroplan Hotel Rewards are valid for select worldwide Westin Hotels and Resorts, Sheraton Hotels and Resorts, Four Points by Sheraton, Le Méridien, W Hotels, Aloft, Element, The Luxury Collection and St. Regis.

RESERVING HOTEL REWARDS:

Aeroplan Members may use Aeroplan Miles to reserve hotel stays by visiting aeroplan.com. Reservations are subject to availability. Room availability is subject to limits set by the individual hotels. Blackout dates may apply. Reward covers room rate charge based on single or double occupancy only, including applicable taxes. Reward is based on standard category guest rooms. Guest is responsible for all additional incidental charges of a personal nature, such as gratuities, meals, telephone, in-room movies, dry cleaning and well as any mandatory per room night charges imposed by a participating property, such as a daily resort charge. Guest is responsible for all charges should hotel be able to arrange for rollaway bedding or upgraded room types based at time of check in. Valid Photo ID and credit card are required at time of check-in at the hotel.

CANCELLATIONS:

• Aeroplan Hotel Reward stays may only be cancelled at aeroplan.com. The participating hotels or the Starwood Customer Contact Centre cannot cancel Aeroplan Reward Stays.
• Cancellation deadline is 48 hours prior to check-in date (Eastern Standard Time).
• Cancellations made after the hotel's cancellation deadline are non-refundable. Aeroplan Members must refer to the "Manage Your Rewards" page on aeroplan.com for complete cancellation information on reservations.
• "No Shows" by guests at hotels with a confirmed reservation are non-refundable and Aeroplan Miles used for the reward stay will be forfeited.

OTHER CONDITIONS:

• Aeroplan Miles or Starwood Preferred Guest Starpoints will not be awarded for stays booked through the Aeroplan Reward redemption program.
• Not responsible for omissions or typographical errors.
• Reward program and program benefits subject to change at any time.
• Void where prohibited by law.

© 2013 Starwood Hotels and Resorts Worldwide, Inc. All rights reserved.

Delta Hotels & Resorts

Delta Hotels & Resorts Online Reservations Terms and Conditions

• Aeroplan Reward stays may only be booked on aeroplan.com.
• Reward covers room charges and taxes. All additional taxes and incidental charges of a personal nature, such as gratuities, meals and in-room movies, are the responsibility of the guest and must be paid with cash or a credit card at check-out.
• Valid ID and credit card are required for check-in at the hotel.
• 500 Aeroplan Miles will be automatically deposited into your Aeroplan account within 4 to 6 weeks after your stay.
• Room bookings may not be modified. Reservation changes are not permitted. For any reservation modification, Aeroplan Members must cancel their rewards on aeroplan.com only, prior to the cancellation deadline, and make a new online reservation.
• Cancellation deadline is 48 hours prior to check-in (Eastern Standard Time).
• Cancellations may only be made on aeroplan.com. Cancellations made after the cancellation deadline are non-refundable. Aeroplan Members may refer to the "Manage Your Rewards" page for complete cancellation information on their bookings.
• No-shows are non-refundable.
• Subject to availability. Room availability is subject to limits set by individual hotels. Some restrictions may apply.
• Delta Hotels & Resorts Ltd. and Aeroplan shall not be held legally responsible for and against any injury to or death of persons in conjunction with the redemption program and/or a stay at a Delta branded hotel, related to the redemption program.
• Delta Hotels & Resorts is not responsible for the accuracy of any representation made about Delta properties that are featured on aeroplan.com

Fairmont Hotels & Resorts

Fairmont Hotels & Resorts Terms and Conditions

• Reward covers room charges and room taxes. All additional taxes and incidental charges of a personal nature, such as gratuities, meals and in-room movies, are the responsibility of the guest and must be paid with cash or a credit card at check-out.
• Room bookings may not be modified. Reservation changes are not permitted. For any reservation modification, Aeroplan Members must cancel their rewards on aeroplan.com only, prior to the cancellation deadline, and make a new online reservation.
• Subject to availability. Some restrictions may apply.
• 500 Aeroplan Miles will be automatically deposited into your Aeroplan account within 4 to 6 weeks after your stay
• Valid ID and credit card are required for hotel check in at the hotel.
• Room availability is subject to limits set by individual hotels.
• Blackout periods may apply.
• Cancellation deadline is 48 hours prior to check-in (EST).
• "No shows" are non-refundable.
• Fairmont Hotels & Resorts and Aeroplan shall not be held legally responsible for and against any injury to or death of persons in conjunction with the redemption program and/or a stay at a Fairmont Hotels & Resorts property.
• Cancellations deadline is 48 hours prior to check-in (EST).

Aeroplan Car Rental Reward Terms and Conditions

• Aeroplan Rewards cover the basic cost of the rental (period rate, mileage allowance and mandatory taxes). Additional mileage charges, taxes and surcharges may apply at time of rental.
• Aeroplan Rewards do NOT include optional products (such as Loss Damage Waiver, one-way service fees, additional driver surcharge, etc) or optional equipment (such as ski racks, child seats).Aeroplan Members can request optional products and equipment and will be charged directly by the car rental company, at the time of vehicle rental.
• Contact the car rental company in advance for details and rates for insurance coverage, equipment, one-way fees, etc .
  AVIS 1-800-879-2847.
  HERTZ 1-800-263-0600
• Reservations can not be modified. To change the date or destination, the reward must be canceled on aeroplan.com more than 48 hours before the scheduled pick-up date, and a new reservation made. Please refer to 'Manage Your Rewards' page in the 'Your Aeroplan' section of the website to cancel.
• Cancellations are allowed up to 48 hours before scheduled pick-up date. All miles will be refunded within minutes, once the transaction in processed. Please refer to "Manage Your Rewards" page in the "Your Aeroplan" section of the website to cancel.
• No Shows are non-refundable.
• No mileage refunds will be given for early rental return/drop-off.
• Members must comply with the car rental company's terms & conditions below, including without limitation, standard rental company age and driver and credit requirements.
• Vehicles are subject to availability at time of reservation.
• A minimum of three (3) days is required for rentals in Europe.
• Aeroplan is not responsible for any injury or death resulting from car rental rewards in conjunction with the Redemption program.

Car Rental Partners

Avis - Canada - Terms and Conditions

Rental Period:

• The minimum rental period is 1 day.
• 400 Aeroplan Miles will be automatically deposited into your Aeroplan account within 4 to 6 weeks after your vehicle rental return.

Standard Qualifications:

• Minimum Age: 21. There may be an additional daily surcharge for renters under 25 years of age.
• Renter must meet standard Avis age, driver and credit requirements.
• Additional drivers must be 25 years of age.
• Avis reserves the right to refuse any request for rental, including requests for persons under age, persons not in possession of a recognized full and valid driver's license, persons unable to satisfy credit or cash requirements, or persons who, in the opinion of Avis, constitute a risk.

Mileage/KMS Charge:

Rates for car groups A-E include free unlimited kilometers. Rates for car groups V,W,L and H include 200 free kilometers per day. Additional kilometers are charged @ $.25 per km.

Renter's Liability:

Avis rental rates include automobile liability insurance in accordance with applicable law and terms of the rental agreement. The Avis renter is responsible for all damage or theft of the Avis vehicle subject to certain exclusions contained in the Avis rental agreement. For an additional fee, Avis will waive or limit the renter's liability through the purchase of a Loss Damage Waiver at the time of rental. Please call 1-800-879-2847 for information.

Final Settlement Methods:

An Avis-honored credit card will be required at time of rental/pick-up for any other charges not included in the cost of the Aeroplan rental reward, e.g., gasoline, Loss Damage Waiver, Personal Accident Insurance, one-way service Fees and Taxes.

Vehicle Types:

Vehicle types are given as examples. Avis reserves the right to vary type of vehicle without notice but will make every effort to honor specific car model request. All car groups may not be available at all locations.

Participating Locations:

Available at all Avis participating locations in Canada. Please call Avis at 1-800-879-2847 for information.

Rates Do Not Include The Following:

Fees such as Additional Driver fee, one- way service fees, vehicle license recovery fee and customer facility charges may apply and are extra. Optional products such as Loss Damage Waiver (LDW which is $29.99/day or less), Personal Accident Insurance (PAI), Personal Effects Protection (PEP) are extra. The rental cost of Child Safety Seats are payable by the renter directly to Avis, at the time of rental.

Fuel Service:

A fuel service charge will be incurred if a car is returned with less fuel than when it was rented.

One-way service fees:

One way rentals are allowed between select pick up and drop off locations. If available, a one-way service fee will apply and will be charged on member's credit card at time of rental. Please call Avis at 1-800-879-2847 at time of reservation to obtain the cost for the applicable one-way service fee and taxes.

Child Safety Seats:

$12.00 per day (cost may vary by location). Payable to Avis, at the time of rental. The renter will be charged the cost of the child safety seat if lost or not returned at the termination of the rental. Cost of seats are subject to change without notice. Avis - US - Terms and Conditions

Avis - US - Terms and Conditions

Rental Period:

The minimum charge period is 1 day. 400 Aeroplan Miles will be automatically deposited into your Aeroplan account within 4 to 6 weeks your vehicle rental return.

Standard Qualifications:

Minimum Age: 21. There may be an additional daily surcharge for renters under 25 years of age. Renter must meet standard Avis age, driver and credit requirements. Additional drivers must be 25 years of age. Avis reserves the right to refuse any request for rental, including requests for persons under age, persons not in possession of a recognized full and valid driver's license, persons unable to satisfy credit or cash requirements, or persons who, in the opinion of Avis, constitute a risk.

Mileage/KMS Charge:

Rates shown include unlimited free mileage.

Renter's Liability:

Avis rental rates include automobile liability insurance in accordance with applicable law and terms of the rental agreement.

Final Settlement Methods:

An Avis-honored credit card will be required at time of checkout for any other charges not included in the Aeroplan rental reward, e.g., gasoline, Loss Damage Waiver, Personal Accident Insurance, One-Way service Fees and Taxes.

Vehicle Types:

Vehicle types are given as examples. Avis reserves the right to vary type of car without notice, but will make every effort to honor specific car model requests. All car groups may not be available at all locations.

Participating Locations:

Available at all Avis participating locations in US.

Rates Do Not Include The Following:

Fees such as Additional Driver fee, one way service fees, vehicle license recovery fee and customer facility charges ($10/contract in California) may apply and are extra. Optional products such as Loss Damage Waiver (LDW which is $29.99/day or less), Personal Accident Insurance (PAI), Additional Liability Insurance (ALI), Personal Effects Protection (PEP) are extra.

Fuel Service:

A fuel service charge will be incurred if a car is returned with less fuel than when it was rented.

One-way service fees:

One way rentals are allowed between select pick up and drop off locations. If available, a one-way service fee will apply and will be charged on member's credit card at time of rental. Please call Avis at 1-800-879-2847 at time of reservation to obtain the cost for the applicable one-way service fee and taxes.

Child Safety Seats:

$12.00 per day (cost may vary by location).Payable to Avis at the time of rental. The renter will be charged the cost of the child safety seat for a lost seat, or one which is not returned at the termination of the rental. Cost of seats are subject to change without notice.

Avis - International - Terms and Conditions

A minimum three day rental is required.

Europe (excluding Italy) and UK: Rates include unlimited mileage, applicable taxes and airport surcharges.

Italy: Rates include unlimited mileage, applicable taxes, CDW (Collision Damage Waiver), Theft Protection and airport surcharges.

Australia: Rates include GST, unlimited kilometres, Admin Fee, LDW, Vehicle Registration Fee, Concession Recovery Fee and Premium Location Surcharge.

New Zealand: Rates include GST, unlimited kilometres, Airport/Wharf Fee and Standard Motor Vehicle Insurance.

Latin America: Rates include unlimited kilometres, CDW (Collision Damage Waiver), LDW (Loss Damage Waiver) and taxes.

^*Some exceptions to the above may apply. Please contact Avis for details.

All rental rates are based on 24 hour periods, a full day is charged for any portion of a day that the vehicle is used. Rentals include liability insurance. Additional coverages are available upon request, at the time of rental.

In most locations, Avis offers extra equipment and services , e.g.: child seats, mobile GPS, winter equipment, ski racks, prepaid gas option and more. Additional fees apply. Please contact Avis for specific country details.

Additional Driver:

Additional driver is accepted in all countries. Additional drivers require a valid drivers license. Some countries require an International license. Additional fee may apply. Please contact Avis for details.

Age:

Minimum rental age varies by country and by car group. A Young Driver Surcharge may apply up to 25 years of age. Maximum ages may apply in some countries. Please contact Avis for details.

Cross Border Rentals:

Restrictions may apply, especially into Eastern European countries. Please contact Avis for details.

Drivers License:

Drivers must hold a valid drivers license for at least 12 months. Some countries require an International driver’s license. Please contact Avis for details.

One Way Rental:

One way rentals are not permitted on Aeroplan.com.

Special Equipment:

In some destinations, the following special equipment is available: mobile GPS, child seats, snow chains, winter tires, ski racks, roof racks, ski boxes and more. Please contact Avis for details and fees.

Insurance:

Avis offers a choice of additional coverage e.g. (CDW) Collision Damage Waiver, (TP) Theft Protection, and (PAI) Passenger Accident Insurance. In Europe, save money by choosing an insurance package like (SCDW) Super CDW and (SPAI) Super PAI. Please contact Avis for details.

HERTZ - Canada - Terms and Conditions

Age:

Minimum rental age is 21 for Economy, Compact, Intermediate, Standard, Full Size Premium, Luxury, Minivan, 4x4 and Convertible cars. Minimum rental age is 25 for all other vehicles. For renters 21 to 24 years of age a CAD $27 or $37 (depends on car class) surcharge will be applied at time of rental. Minimum age may vary by location.

ID:

Renters must present a valid driver's license and credit card in the renter's name. A credit card is required as a deposit to cover any additional costs incurred by the renters over and above the reward value. The final amount due is calculated and deducted post-rental.

Unlimited KMs:

Car Classes A, B, C, D, F, G, I, R, U and L include free unlimited kilometers at participating locations. Prestige Car Classes H4, H6, I6, P, T, T4 and W4 include 100 free kilometers per day for daily rentals and 1400 free kilometers per week for weekly rentals. Extra miles will be payable at the counter at a rate of CAD $0.25/mile.

Optional Equipment:

Availability and cost per day for optional equipment (such as child seats, NeverLost, and Ski Racks) varies by location. Please check with Hertz for applicable fees and availability.

Optional Services:

Optional services such as Additional Authorized Driver, Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC) are payable by the renter directly at the rental counter Loss Damage Waiver (LDW) is an optional service that holds the renter or authorized drivers' responsible only for the deductible amount, if any, for loss of or damage to the rental vehicle, if the vehicle is used in accordance with the terms and conditions of the rental contract. If LDW is not purchased, the renter will be fully responsible regardless of fault for the full value of the vehicle at time of rental, less it's salvage value, plus expenses for towing, storage, impound fees, an administrative charge, and a reasonable charge for loss of use. By purchasing LDW at a price of approx $27.95 per day, the renter will be responsible for the following deductible: $500.00 deductible for all renters at corporate locations By purchasing the deductible waiver, customers can reduce the deductible to zero. Liability Protection:

When the rental vehicle is used in accordance with all the terms and conditions of the rental agreement, Hertz provides with the standard provisions of a basic automobile liability insurance policy, coverage of at least minimum provincial statutory limits for bodily injury or death and property damage for the customer's legal liability to others, including passengers. Liability Protection up to a single limit of CAD $1 million per accident for bodily injury or property damage combined is included.

Personal Accident Insurance (PAI) & Personal Effects Coverage (PEC):

Personal Accident Insurance allows customers to elect accidental death and accidental medical expense coverage for the renter and passengers during the rental period of the vehicle. If this coverage is accepted, the benefits for the renter will apply to all accidental injuries during the rental period regardless of whether the renter is actually in the car. Passengers are also covered, but only for incidents occurring while the occupying the car. Personal Effects Coverage (PEC) is an option that insures against risk of loss or damage to help protect the customer's personal belongings while renting from Hertz. PEC insurance coverage includes those personal effects owned by the customer and those traveling with the customer. Limits of persons and value covered do apply.

Note:

This information is only a summary of the coverage's provided by the PAI & PEC packages. Each is subject to terms and conditions, and there may be exclusions limiting coverage and amounts payable. Please ask a rental representative for any additional information.All terms and conditions to the above liability and supplemental coverage's (i.e. LDW & PAI and PEC) are subject to change without notice and may differ by location.*Please Note: PAI/PEC is not available at any Alberta locations.

Taxes & Surcharges:

Government surcharges, taxes, tax reimbursement and optional items such as refueling or additional drivers fees are payable to Hertz at time of rental, unless specifically included and noted in the rates. Taxes and other fees are subject to change without notice.

Upgrade:

At the commencement of a rental, a request may be made to rent a car from a higher car class than that reserved. Such an upgrade may be allowed at an additional charge if a car from that higher class is available at the time the rental commences. Any such upgrade will be charged at local applicable rates.

One Way Rentals:

One-way rates are available and apply to rentals of 2 or more days only. Members must call Hertz 1-800-263-0600 at time of reservations to obtain the cost of the applicable one-way fee charges and taxes, if one-way rental is available for the selected pick-up/drop-off locations. When available, one-way fees apply and will be charged on member's credit card at time of rental.

Car classes C, C4, E4, F, and F6 are allowed to go one way at corporate and participating licensee locations
Car classes G, I, L, R, T, T6 & Q4 are allowed to go one way at corporate locations only.
Car classes A, B & D must be returned to the renting city.

HERTZ - US - Terms and Conditions

Age:

Minimum rental age is 21 years, in all states except New York and Michigan, where the minimum age is 18. For renters 21-24 years of age a $27USD or $37 USD (depends on car class) surcharge will be applied at time of rental. In New York and Michigan, $35USD to $51USD (depends on car class) surcharge will apply.

ID:

Renters must present a valid driver's license and credit card in the renter's name. Certain locations and car classes require 2 forms of ID as a condition to rent. A credit card is required as a deposit to cover any additional costs incurred by the renters over and above the reward value. The final amount due is calculated and deducted post-rental.

Unlimited Mileage:

All Car Classes include free unlimited mileage.

Optional Equipment:

Availability and cost per day for optional equipment (such as child seats, NeverLost, and Ski Racks) varies by location. Please check with Hertz at time of reservation for applicable fees and availability.

Optional Services:

Optional services such as Additional Authorized Driver, Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), Liability Insurance Supplement (LIS) and Personal Effects Coverage (PEC) are payable by the renter directly at the rental counter

Liability:

Primary third party liability insurance coverage equal to the applicable state minimum limits is included. When renting on LIS-inclusive program, liability coverage is increased up to $1,000,000.00 (combined).

Loss Damage Waiver (LDW):

In most states, in the event of any other loss or damage to the car, regardless of fault, customer's financial responsibility extends to the full value of the car at the time of rental, less its salvage value, plus expenses for towing, storage and impound fees, and an administrative charge and a reasonable charge for loss of use. If customer's responsibility differs in the state in which the customer rents, it will be stated in Paragraph 4 of the Rental Agreement. When customer purchases LDW, which is not insurance, the customer will not be held responsible for damages to the car in the event that any damage should occur, provided the damage was not the result of a prohibited use of the vehicle.

Personal Accident Insurance (PAI):

Personal Accident Insurance allows customer to elect accidental death and accident medical expense coverage for renter and passengers during the rental period of the vehicle. If this coverage is accepted, the benefits for the renter will apply to all accidental injuries during the rental period, regardless of whether the renter is actually in the car. Passengers are also covered, but only for incidents occurring while they occupy the car.

Personal Effects Coverage (PEC):

PEC is an option that insures against risk of loss or damage to help protect customer's personal belongings while renting from Hertz. PEC insurance coverage includes those personal effects owned by customer and those members of his or her immediate family traveling with customer during the rental who are permanent residents of the customer's household. PEC does not extend to non-family members traveling with customer.

PEC Coverage Limits:*

Up to US$600 per person, with the maximum coverage for all claims during any rental limited to US$1,800.**

* In the event any claims are made under the Policy, coverage for succeeding claims during the same rental will be reduced by the amount of the claim paid.

** Benefits referred to in this synopsis are not applicable for vehicles rented in the State of New York. In New York, the coverage limits are US$500 per person, with the maximum coverage for all claims during any rental limited to US$1,500. Please Note: PAI and PEC are not available separately and must be taken in combination.

Liability Insurance Supplement (LIS):*

LIS provides coverage for customer and authorized operators of the rental vehicle for third party claims. LIS is primary protection to customer's personal policy and provides the first US$1,000,000* of combined bodily injury and/or property damage claims for each occurrence. LIS includes Uninsured/Underinsured Motorists Coverage of up to US$100,000** per occurrence*** for combined bodily injury and/or property damage claims.

*LIS Program includes Excess Third Party Liability Insurance Policy issued by Reliance Insurance Company.

**Represents a combined total of the state limit where the accident occurred, plus LIS.

***In New York, LIS includes up to US$100,000 per person/US$300,000 per accident Uninsured/Underinsured Motorist Coverage. Recoveries under any per accident limit are subject to the per person limit.

Upgrade:

At the commencement of a rental, a request may be made to rent a car from a higher car class than that reserved. Such an upgrade may be allowed at an additional charge if a car from that higher class is available at the time the rental commences. Any such upgrade will be charged at local applicable rates.

One-Way Fees:

Members must call Hertz 1-800-263-0600 at time of reservations to obtain the cost of the applicable one-way fee charges and taxes, if one-way rental is available for the selected pick-up/drop-off locations. When available, one-way fees apply and will be charged on member's credit card at time of rental.

HERTZ - Europe - Terms and Conditions

3-DAY Minimum:

A minimum of three days is required for rentals in Europe. Unlimited Mileage and items included: Rentals include unlimited mileage, CDW (Collision Damage Waiver), TP (Theft Protection) and tax. Additional Taxes and Surcharges: Additional taxes and surcharges may apply and will be charged directly at the counter. Please call Hertz at time of reservation to confirm if additional taxes and surcharges apply.

Age:

Minimum rental age varies by country:

Country	Minimum age	Car Groups
France	21 25 30	Young Driver Surcharge applies. Car groups N Car group G, L, S, W, Y
Germany	25 25 27	Groups F, H, I, J, L, P, T, U, V, W, Y, I6, Q6 For all others, but can be reduced to 23 years Class K
Italy	23	Young Driver Surcharge applies
Netherlands	23	Young Driver Surcharge applies
Spain	23	With a Young Driver Surcharge for renters aged 23-24 years.
United Kingdom	20 25	Groups A- D All other Car groups
Switzerland	19	Except Categories H, N, S and Prestige which is 25 years
Belgium	23	Young driver Surcharge applies

ID:

Renters must present a valid driver's license and credit card in the renter's name. A credit card is required as a deposit to cover any additional costs incurred by the renters over and above the reward value. The final amount due is calculated and deducted post-rental.

Optional Equipment:

Availability and cost per day for optional equipment (such as child seats, NeverLost, and Ski Racks) varies by location. Please check with Hertz for applicable fees and availability.

Optional Services:

Optional services such as Additional Authorized Driver, Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC) are payable by the renter directly at the rental counter

Upgrade:

At the commencement of a rental, a request may be made to rent a car from a higher car class than that reserved. Such an upgrade may be allowed at an additional charge if a car from that higher class is available at the time the rental commences. Any such upgrade will be charged at local applicable rates.

One-Way Fees:

One-way rentals in Europe are not permitted on aeroplan.com.

Aeroplan Cruise Certificates

Aeroplan Cruise Certificate(s) can be applied to any cruise vacation booked on or after Jan 1, 2008. Some restrictions may apply.

Aeroplan Members must present the PIN number (provided by Aeroplan upon checking out of the redemption process) to their CruiseShipCenters cruise consultant 30 days prior to the supplier’s final payment.

Cruise Certificate(s) may be used anytime after initial deposit, up to a value of the entire cruise purchase (including deposit), up to 30 days prior to the supplier’s final payment. In the event the entire cruise is purchased through a certificate(s), the deposit will be refunded prior to cruise departure.

Aeroplan Miles can be redeemed for a cruise certificate at anytime, contingent on sufficient mile earnings. Aeroplan Cruise Certificates are only available in increments of $100 and $500.

• CruiseShipCenters Rewards are non-refundable.
• Reservation changes are not permitted.
• If cruise is cancelled after the reward has been redeemed (verified by e-mail receipt), CruiseShipCenters will offer a future cruise credit.
• You will be required to provide a valid e-mail address in order to complete your redemption.
• You will receive a PIN via e-mail once you complete your transaction on aeroplan.com. Please retain a print-out of your confirmation number for your records.
• Rewards can only be redeemed through aeroplan.com.

• Reservation changes to CruiseShipCenters electronic certificates are not permitted once redeemed.

• Cancellations, exchanges, refunds or returns of CruiseShipCenters certificates are not permitted once redeemed.

• For any questions about CruiseShipCenters, cruise ship information and cruise certificates please call 1-800-707-7327 (SEAS) or visit cruiseshipcenters.ca.

Terms & Conditions

The following are terms and conditions applicable to the redemption of any activities, merchandise or gift cards rewards ("Rewards").

1. Delivery

• Please allow for up to three (3) to five (5) weeks for the delivery of merchandise rewards and two (2) to four (4) weeks for gift card rewards.
• Merchandise rewards can only be shipped in Canada to a civic address (not to a P.O. Box).
• Unless otherwise specified on the gift card description, gift cards rewards may be shipped to Canada and U.S. to either a P.O. Box or civic address.
• If your shopping cart has a mix of merchandise and gift card rewards you will not be able to ship to the U.S. or to a P.O. Box address in Canada.
• All shipping and delivery is provided by Aeroplan’s service providers.
• Oversized items being shipped to remote areas may be subject to additional shipping costs. You will be contacted by an Aeroplan Reward Center agent should such additional charges apply.
• Transactions with multiple items may be delivered separately.
• You will be required to provide a valid email address and daytime telephone number in order to complete your redemption.
• You will receive a confirmation number once you complete your transaction on aeroplan.com. Please retain a print out of your confirmation number for your records.
• Once your Reward has been shipped, you will receive an e-mail from Aeroplan.
• Log-in to aeroplan.com/myrewards, click on Order History and you will be able to track the delivery of your Reward using the specified waybill number on the website of the specified courier company.
• Once you receive your Reward, please keep the packing slip as proof of purchase for your records and warranty claims. Aeroplan does not service warranty issues; all claims must be addressed directly with product manufacturer.
• You may have your Reward delivered to someone else according to the delivery terms set out in this section. However, your e-mail address and day-time telephone number are required.
• Rewards can only be redeemed through aeroplan.com.
• Rewards that have not been received must be reported to the Aeroplan Rewards Center at 1-800-310-3893 within six (6) months of their original order date, otherwise, the member may risk forfeiting the Reward and Aeroplan miles used to redeem for the Reward.
• Aeroplan Rewards that have not been received must be reported to Aeroplan within six months of their original order date. Otherwise, the member may risk forfeiting the reward.

2. Return Policy

• No cancellations, exchanges, refunds or returns will be accepted for Rewards once redeemed.
• In the event that the merchandise reward arrives damaged, please contact the Aeroplan Rewards Center at 1-800-310-3893 immediately. Items that are damaged will be replaced without charge if reported within two (2) business days of receipt (one (1) business day in the case of a food item). You will receive a Return Authorization Number. Each returned item must be in the original manufacturer's packaging and accompanied by a copy of the original pick ticket. Item defects that have been identified after initial use will not be accepted for return and should be handled according to the applicable manufacturer's warranty.
• Once the Return Authorization Number has been issued, you have fifteen (15) business days to return the item in question. Returns will not be accepted after the fifteen (15) business day term regardless of previous return authorizations.

3. Customer Support

Please contact the Aeroplan Rewards Center at 1-800-310-3893 for any questions on your Rewards order(s) regarding:

• Shipment status of Rewards or you can also go to aeroplan.com/myrewards, click on Order History and you will be able to track the delivery of your Reward.
• Defective or damaged items.
• Lost delivery.

4. Disclaimer

• All Rewards as seen on aeroplan.com are subject to change and may be removed, replaced and/or reinstated (or re-enabled) on aeroplan.com without any notice.
• Model numbers for merchandise rewards are subject to change without notice, based on availability, back orders and/or substitutes.
• Miles associated to the redemption of a Reward are subject to change without any notice. This may apply to vendor price updates and/or dated promotions. For greater clarity, Miles redeemed for any Rewards on aeroplan.com on the order date must be respected; any mileage update or change made after the order date will not be compensated. This applies to any promotions that Aeroplan lists on aeroplan.com, back orders, substitutes, or lost orders due to technical issues on the aeroplan.com website.
• Manufacturer's warranties apply. Aeroplan does not make any representations or warranties, expressed or implied, including, but not limited to, the implied warranties of conditions of merchantable quality and fitness for a particular purpose.
• Aeroplan Rewards are subject to other Aeroplan program terms and conditions available at aeroplan.com.
• Rewards are VOID if altered and may not be redeemed for cash.
• Rewards are subject to vendor’s policies and availability.
• Taxes are included in the cost of all Rewards. Any additional costs for products and services outside of those specified for the Rewards must be paid for by the Aeroplan member.
• By accepting these terms and conditions, you acknowledge and agree that Aeroplan, its affiliates, vendors, service providers, and their respective servants, agents and employees (collectively referred to as "the Company") are not liable for any injuries, death or damages suffered by or incurred upon you and/or any other person, including (as applicable) and whether due or not to the negligence of the Company. Also, you release and discharge the Company from all manner of actions, causes of action, suits, demands, damages and all other claims whatsoever which may arise in any way from such Rewards.

5. Privacy

For the purpose of completing your orders, it is required that Aeroplan exchanges certain personal information, such as delivery address, e-mail address, and telephone number, with third party providers such as delivery companies. The use of your personal information is protected by and subject to the privacy policy of Aeroplan, which can be found at aeroplan.com.

Delivery

• You will be required to provide a valid e-mail address in order to complete your redemption.
• You will receive a confirmation message with your Aeroplan Music Code, once you complete your transaction on aeroplan.com.
• IMPORTANT: Once your reward has been confirmed, you will receive an e-mail from Aeroplan with your Aeroplan Music Code. Please retain a printout of this confirmation e-mail for your records, as you will need the code to create your Aeroplan Music Store account.
• You will be required to provide your daytime telephone number to complete your redemption, as Aeroplan may need to reach you regarding your redemption.
• You may have your reward delivered to someone else according to the delivery terms set out in this section. However, your e-mail address and daytime telephone number are required.
• Rewards can only be redeemed through aeroplan.com.
• Taxes are included in the cost of all Rewards.

Return Policy

• No cancellations or refunds on Aeroplan Music Store rewards, once redeemed.
• Questions regarding the use of your Aeroplan Music Code can be directed to: support.aeroplan@hipdigital.com.

Disclaimer

• All rewards offered are subject to change and may be withdrawn without notice.
• Prices in miles are subject to change without notice.
• Aeroplan Rewards are subject to the Aeroplan program terms and conditions.

Privacy

• The use of your personal information is protected by and subject to the privacy policies of Aeroplan, which can be found at www.aeroplan.com/privacy.do.

AEROPLAN MUSIC STORE WEBSITE USE AGREEMENT

This version in effect since December 22, 2006

THIS AGREEMENT GOVERNS YOUR ACCESS TO AND USE OF THE AEROPLAN MUSIC STORE. THIS AGREEMENT EXEMPTS HIP DIGITAL MEDIA INC. ("HIP DIGITAL") FROM LIABILITY, AND CONTAINS IMPORTANT PROVISIONS THAT YOU SHOULD READ. BY ACCESSING AND USING THE MUSIC DOWNLOAD SERVICE, YOU ACKNOWLEDGE AND SIGNIFY THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY, THIS AGREEMENT. IF YOU DO NOT AGREE TO (OR CANNOT COMPLY WITH) THIS AGREEMENT, WITHOUT LIMITATION OR QUALIFICATION, YOU MAY NOT ACCESS OR USE THE MUSIC DOWNLOAD SERVICE.

THE MUSIC DOWNLOAD SERVICE IS AVAILABLE ONLY IN CANADA. IF YOU ARE NOT IN CANADA, YOU MAY NOT USE OR ATTEMPT TO USE THE SERVICE.

1.  Your Acceptance of this Agreement
This Agreement is a binding contract between you and Hip Digital and Aeroplan regarding your access to and use of the Aeroplan Music Store, accessible through the website at music.aeroplan.com (the "Website") and all sound recordings, music videos, artwork, and other materials, information and data available through the Website (collectively, the "Content"). In this Agreement, the Website, the Content, and all related systems and services are collectively called the "Service."

2.  Location and Age Requirements for Use of the Service
(a)  Location: The Service may be accessed and used only by natural persons located in Canada. If you are not located in Canada, you may not access or use the Service. The Service may use technologies to verify your location, including determining the IP address and location of your computer and the billing address of your credit card (if a credit card number is provided by you).

(b)  Age: The Service may be used only by individuals aged 13 years or older. You must be at least the legal age of majority in your province or territory (18 years in Alberta, Ontario, Manitoba, Quebec, Saskatchewan and Prince Edward Island; 19 years in British Columbia, Nova Scotia, New Brunswick, Yukon, Nunavut, Newfoundland & Labrador, and Northwest Territories) to agree to this Agreement on your own behalf and to register to use the Service. If you are 13 or older but under the legal age of majority, you must accept this Agreement and also your parent or legal guardian must read and accept this Agreement for your benefit and approve your use of the Service. If you are a parent or guardian accepting this Agreement for the benefit of your child, you are responsible and liable for your child's use of the Service and compliance with this Agreement.

(c)  Confirmation: By agreeing to this Agreement (whether for your own benefit or for the benefit of your child), you represent and warrant that you are located in Canada and you have read, understood and agree to be bound by this Agreement.

3.  Permitted and Prohibited Uses
The Service, including the Website and all Downloads (see Section 6) and other Content you obtain through the Service, is made available to you for your lawful, personal, non-commercial use for entertainment purposes only, only in the manner described expressly in this Agreement (including the Usage Rules set forth below), and strictly in accordance with all applicable federal, provincial and local laws. You may not use the Service for any other reason or purpose or in any other manner, or permit or assist any other person to do so. Unauthorized use of the Service may result in civil and criminal liability.

Without limiting the generality of the foregoing, the following rules apply to your use of the Service or any part of it, including the Website and all Downloads (see Section 6) and other Content you obtain through the Service:

• You will comply with all applicable federal, provincial and local laws relating to your access to and use of the Service, and you will access and use the Service in a manner that is respectful of and protects the rights (including copyright and other intellectual property rights) of the owners of the Service.
• You will not use or exploit the Service or any part of it for any commercial or promotional reason or purpose whatsoever.
• You will not use the Service or any part of it in any manner or for any reason or purpose that infringes the rights (including without limitation personal information privacy, personality and intellectual property rights) of any other person.
• You will not copy, reproduce, imitate, republish, upload, post, transmit, translate, modify, enhance, create derivative works from, index, catalogue, mirror, display, publish, perform, transfer, assign, license, sublicense, sell, resell, lend, lease, loan, distribute, rent, or otherwise give or make available the Service or any part of it, or merge, embed or combine the Service or any part of it with any other services, software or content, in any way, in whole or in part, without the express prior written consent of Hip Digital.
• You will not use any of the software that is used in the operation or provision of the Service except while you are using the Service in accordance with this Agreement.
• You will not directly or indirectly use the Service or any part of it, or assist or encourage other persons to use the Service, in any manner or for any reason or purpose that may damage, disrupt, disable, harm, overburden, compromise or degrade the integrity, efficiency, performance or security of the Service or any related computer systems or any other person's use and enjoyment of the Service or the Internet generally.
• You will not create or maintain any links to the Service or any part of it without the express written permission of Hip Digital.
• You will not directly or indirectly frame, mirror, scrape, or data-mine the Service or any part of it in any form or by any method (including without limitation spiders, robots, avatars, intelligent agents, or other automated or manual processes).
• You will not attempt to circumvent the navigational structure of the Service or the presentation of any Content, or access or use the Service or any part of it in any way or through any means not expressly authorized and purposely made available through the Service by Hip Digital and Aeroplan.
• You will not permit or assist any other person to use the Service or any part of it in a way that would constitute a breach of this Agreement.

4.  Objectionable/Explicit Material
You acknowledge that the Service may include Content that you may consider offensive, indecent, or otherwise objectionable, and which may or not be identified as having explicit language. Certain Content may be identified with a "Parent Advisory" or "Explicit Language" warning. Information regarding those warnings may be obtained from the following web sites: www.parentalguide.org and www.cria.ca/parentaladvisory.php. Hip Digital and Aeroplan are not responsible or liable to you, or any other person for any Content that you find objectionable, even if it does not have a warning.

5.  Technical Requirements
To access and use the Service or the Content obtained through the Service, you will require Internet access and certain computer hardware, operating systems, software, and portable music players that are compatible with the Service and comply with the Usage Rules (see Section 6) and Security Components (see Section 7). Your use of Content may require Internet communications with the Service and the ongoing involvement of Hip Digital, or other persons. Information regarding minimum technical and compatibility requirements is available on the Website, and may be changed by Hip Digital from time to time. You may be required to update or upgrade your hardware, operating systems, software and portable music players from time to time in order to access and use the Service and the Content. You are solely responsible and liable for: (a) obtaining, paying for, configuring, maintaining, updating, and protecting from loss and damage (including virus protection and regular data backup) all compatible equipment and services necessary for you to access and use the Service; and (b) maintaining and protecting from loss and damage (including virus protection and regular data backup) all Content you obtain through the Service.

6.  Usage Rules
You will access and use the Service and the Content (including sound recordings and music videos) you obtain through the Service strictly in accordance with the following rules and restrictions established by Hip Digital and other owners of the Content (the "Usage Rules"):

(a)  Personal/Non-Commercial Use License: The Service and the Content are licensed, not sold, to you for your lawful, personal, non-commercial use for entertainment purposes only, strictly in accordance with the Usage Rules and the other provisions of this Agreement. The license is not assignable, transferable or sublicensable. You will not share the Service or the Content with any other person or authorize or permit any other person to use the Service or the Content in any way or for any reason or purpose whatsoever.

(b)  Samples: A "Sample" is a sound recording or music video (or portion thereof) that the Service makes available for promotional purposes only for you to play using streaming technology while you are accessing the Website. You will not access or use a Sample in any other way or for any other reason or purpose whatsoever, including without limitation attempting to capture, copy or download a Sample.

(c)  Downloads: A "Download" is a copy of a sound recording or music video that the Service makes available for you to obtain using a valid promotional code (see Section 8). You will access and use each Download as follows:

(i)  Download PC: You may download and save each Download to the hard drive of a personal computer (a traditional consumer desktop or notebook computer intended for use by an individual user) located in Canada that you own and use for your personal, non-commercial use (the "Download PC"), and play the Download on the Download PC. Except as expressly set forth in these Usage Rules, you will not copy, transfer or distribute Downloads from the Download PC to any other computer, device or media.

(ii)  Secondary PCs: You may copy each Download from the Download PC to the hard drive of up to two (2) other compatible personal computers located in Canada that you own and use for your personal, non-commercial use (each a "Secondary PC"), and you may play the Download on each Secondary PC. Except as expressly set forth in these Usage Rules, you will not copy, transfer or distribute Downloads from a Secondary PC to any other computer, device or media.

(iii)  Transfers to Portable Devices: You may copy each Download from the Download PC or a Secondary PC an unlimited number of times to up to three (3) compatible portable consumer electronics devices located in Canada that you own and use for your personal, non-commercial use for entertainment purposes only (each a "Portable Device"). You will not copy, transfer or distribute Downloads from a Portable Device to any other device, computer or media.

(iv)  Burning to Media: You may permanently copy (burn) each Download in uncompressed form from the Download PC or a Secondary PC up to five (5) times, in the aggregate, to compatible, blank, recordable CD-R or CD-RW compact discs (collectively, "Media") that you own for your personal, non-commercial use for entertainment purposes only. You will not copy, transfer or distribute Downloads from Media to any computer (including the Download PC or a Secondary PC), device or other media.

(v)  Additional Uses: Certain Downloads may be transferred to an additional number of Portable Devices or copied (burned) to Media an additional number of times, but only if those additional uses are expressly permitted by the Security Components (see Section 7) included in the Download in the format obtained from the Service and are expressly indicated when the Usage Rules for the Download are displayed by compatible computer player software authorized by Hip Digital. (vi)  General: Downloads may be used in their original format only. Downloads may not be used as a musical ringer (ringtone, ringtune, master tone, etc.).

The Usage Rules apply regardless of whether other rules have been associated with the Downloads or other Content by any other person. Notwithstanding the foregoing, the Usage Rules shall apply only in respect of WMA-DRM files on the Website and not apply in respect of MP3 files.

Hip Digital may in their discretion change the Usage Rules from time to time effective immediately by posting revised Usage Rules on the Website. Except as expressly set forth in the Usage Rules, you will not access or use (including reproduce, copy, or modify) the Service (including Downloads and other Content) in any way or for any reason or purpose whatsoever. All rights not expressly granted to you in this Agreement are reserved to Hip Digital, and their licensors (including the owners of copyright in sound recordings, music videos, artwork, performances, and underlying musical compositions). Without limiting the generality of any of the foregoing, you are not granted any commercial, sale, resale, syndication, reproduction, distribution, retransmission or promotional use rights for the Downloads, including without limitation any rights for uses that require a synchronization or public performance license with respect to the musical compositions underlying Downloads.

You are solely responsible for protecting Downloads from loss damage, or destruction; neither Hip Digital nor Aeroplan are obligated to refund or replace Downloads that are lost, damaged or destroyed, regardless of the cause.

7.  Security Components and Watermarks
The Service (including Downloads and other Content) contains: (a) technologies (including notices, proprietary codes, means of identification, authentication measures, and rights management information) designed to protect against unauthorized access or use and to control your use of Downloads and other Content in accordance with applicable Usage Rules (the "Security Components"); and (b) visible and non-visible identification, marks and codes that identify you as the person that downloaded the Content from the Service and specify certain applicable Usage Rules and other information (the "Watermarks"). Security Components and Watermarks are an inseparable part of each Download. The Service may also automatically install Security Components on your Download PC, your Secondary PCs and your Portable Devices to register those computers and devices with the Service.

You will not attempt to, or authorize or assist any other person to, reverse engineer, decompile, disassemble, decrypt, alter, change, remove, interfere with, obscure, destroy or otherwise circumvent or tamper with the Security Components or the Watermarks or the limitations or restrictions on your access to or use of the Service and the Content at any time, by any means (including without limitation by hacking, password mining or similar technologies or devices), or for any reason or purpose whatsoever (including without limitation for the purpose of disguising or changing the source or ownership of the Content).

Downloads may not be used in conjunction with any software application (including a CD burning application), personal computer, or portable device that does not recognize and respect the Security Components and enforce the Usage Rules.

8.  Promotional Codes and Account Credits
To obtain a Download from the Service, you will be required to redeem miles for a valid music code issued by Hip Digital and Aeroplan. Use of music codes is subject to this Agreement and may also be subject to additional terms and conditions imposed by Hip Digital. Music codes and unused account credits are not refundable, transferable, exchangeable, or convertible to cash. Aeroplan is not responsible for any lost or stolen music codes. Aeroplan and Hip Digital may refuse to honour or accept any music code that was not obtained lawfully and in accordance with the applicable terms and conditions.

9.  Misprints/Errors, Orders, Availability
Hip Digital and Aeroplan strive to provide current information on the Website. Nevertheless, misprints or other errors may occur. Accordingly, Hip Digital and Aeroplan reserve the right to change the Website and the Content from time to time without any notice or liability to you or any other person. Once you begin to download a Download, the Download cannot be cancelled, returned or exchanged. If an ordered Download is not available for any reason, your sole and exclusive remedy will be a replacement of the Download by a different Download of similar value.

10.  Ownership of the Service
You acknowledge and agree that the Service (including the Website and all Downloads and other Content available on or through the Service, and the design, structure, selection, coordination, compilation, expression, "look and feel", and arrangement of the Website and Content) is exclusively owned by Hip Digital, its licensors and Aeroplan, and is protected by Canadian and international copyright, trademark, and other intellectual property and fair competition laws. Your use of the Service does not transfer to you any ownership or other rights in the Service or the Content. Your access to and use of the Service and all Downloads and other Content you obtain through the Service are limited by the provisions of this Agreement (including the Usage Rules) and applicable law (including copyright and other intellectual property laws).

11.  Changes/Termination
Hip Digital and Aeroplan may, in their discretion from time to time, change, suspend or terminate, temporarily or permanently, the Service (including the Website and Content) or any part of it (including removing Content from the Service), or terminate your permission to use the Service and this Agreement, without any notice or liability to you or any other person.

If this Agreement or your permission to access or use the Service or any part of it is terminated for any reason, then: (a) your ability to use Downloads you have previously obtained from the Service may be limited; and (b) this Agreement and all other then existing agreements between you and Hip Digital and/or Aeroplan will continue to apply and be binding upon you regarding your prior access to and use of the Service, and anything connected with, relating to or arising therefrom.

12.  Enforcement of this Agreement and Usage Rules
Hip Digital and their licensors (including without limitation owners of Downloads) may take such technological and other measures and steps as they consider appropriate in their discretion to enforce this Agreement (including the Usage Rules) and detect and prevent the breach of this Agreement or any applicable laws, including without limitation using technological measures to monitor and record your use of the Service and Content and your compliance with the Usage Rules and your communications with Hip Digital, and reporting potential violations of the Usage Rules Policy or applicable laws to law enforcement authorities and the owners of the Content, all without any notice or liability to you or any other person. Hip Digital will co-operate fully with law enforcement authorities and the owners of the Content in the investigation of suspected unlawful conduct (including unauthorized file sharing of Downloads), including without limitation by disclosing your User Information and information regarding your use of the Service. Any failure by Hip Digital to enforce this Agreement, for whatever reason, will not be construed as a waiver of any preceding or subsequent breach of this Agreement. Hip Digital will not be liable to you for any failure to enforce this Agreement.

You acknowledge that your breach of this Agreement will result in irreparable harm, loss and damage to Hip Digital and others for which they could not be adequately compensated by an award of monetary damages. You agree that the event of any actual or threatened breach of this Agreement, and in addition to any and all remedies available to Hip Digital at law or in equity, Hip Digital will be entitled as a matter of right to judicial relief by way of a restraining order, interim, interlocutory or permanent injunction, or order for specific performance, and you will not oppose the granting of any such judicial relief and hereby waive all defences to the strict enforcement of this Agreement and such judicial relief.

The specific rights and remedies of Hip Digital under this Agreement are cumulative and not exclusive of any other rights or remedies to which they may be lawfully entitled under this Agreement or at law or equity, and Hip Digital will be entitled to pursue all of their respective rights and remedies concurrently, consecutively and alternatively. No consent or waiver by Hip Digital to or of any breach by you of this Agreement will be: (a) effective unless in writing and signed by Hip Digital; or (b) deemed or construed to be a consent to or waiver of a continuing breach or any other breach of this Agreement.

The parties have expressly requested and required that this Agreement and all other related documents be drawn up in the English language. Les parties conviennent et exigent expressement que ce Contrat et tous les documents qui s'y rapportent soient rediges en anglais.

Any rights not expressly granted by this Agreement are reserved to Hip Digital and their licensors.

Offset Purchase Tax status

Emissions Offsets purchased through Aeroplan are not tax-deductible and do not qualify as a charitable donation.

Offset Ownership

Emissions Offsets purchased through Aeroplan do not entitle the member to ownership of emissions credits, and are not eligible for transfer or resale. All offsets purchased are retired by Aeroplan on behalf of its members.

Offset Purchase Refund Policy

All purchases of emissions offsets through Aeroplan are final and are non-refundable.

Emissions Calculations

Aeroplan bases its emissions calculations on data such as emissions factors, recommended by reputable sources. These emissions factors can and do change over time. If Aeroplan does initiate a change to these emissions factors, Aeroplan will not assume a responsibility to alter its emissions reductions liability for calculations and transactions completed prior to the change.

• Certificates are not redeemable for cash.
• Certificates may only be redeemed following the procedures defined by Aeroplan. The procedures are listed on www.aeroplan.com.
• This certificate is valid for a limited time and will expire on the date printed on it.
• Certificates may not be purchased, sold or bartered.
• Certificates are void if reproduced, altered, counterfeited, obtained, or used improperly. Fraud or abuse is subject to administrative and/or legal action by Aeroplan including, without limitation the forfeiture or confiscation of all miles, certificates, award certificates, and any accrued miles in a member's account; as well as cancellation of the account and member's future participation in the Aeroplan program.
• Lost, stolen, damaged, or destroyed certificates will not be replaced by Aeroplan.
• Determination of income tax liability, on miles, certificates, and Aeroplan awards is the responsibility of the holder.
• The miles are non-refundable upon deposit.
• The holder of a certificate has only the limited right to redeem same with Aeroplan in accordance with the rules and conditions for crediting of miles at Aeroplan as stated herein and subject to all Aeroplan program rules and condition.
  

1. In order to transfer your Aeroplan Miles to another Aeroplan member's account you must log on to aeroplan.com using your Aeroplan number and permanent personal identification number (Password/PIN). Aeroplan members who wish to transfer their Aeroplan Miles to the other members' accounts must provide the recipients' Aeroplan number, last name, first initial, as well as the number of Aeroplan Miles to be transferred.
2. Aeroplan Miles are transferred to the recipient members' account instantly. You can go to the "Your Account" section to view your balance after you complete the transaction.
3. Each Aeroplan member is limited to 5 transactions (donations or receptions) per account per calendar year. Any transaction exceeding this limit will not be posted to the member's account.
4. You can transfer your Aeroplan Miles to three recipient members at one time; the maximum number of Aeroplan Miles that can be transferred to any one recipient during any one transaction is 999,999 Aeroplan Miles; the minimum amount is 1,000 Aeroplan Miles.
5. All fees are in Canadian dollars; Canadian residents will pay GST in addition to transfer fees.
6. All transfer fees applied to the Transfer Mileage program promotion are non-refundable; transferred Aeroplan Miles cannot be re-instated once the transaction is complete.
7. Aeroplan Miles transferred with the Transfer Mileage program do not count toward top-tier status qualification for Air Canada Super Elite, Air Canada Elite, or Air Canada Prestige status.
8. Any improper usage or misuse of Aeroplan Miles shall be grounds for immediate confiscation and forfeiture of such Aeroplan Miles, and may be grounds for the forfeiture of all Aeroplan Miles in the member's account and the member's expulsion from the Aeroplan Program.
9. Air Canada and Aeroplan employees, as well as employees of their advertising and promotion agencies are not responsible for the incorrect entry of data (amount of miles to be transferred, recipient's name or Aeroplan Number).
10. Conditions subject to change without notice.
    

1) Unless otherwise specified on the Aeroplan eStore, one Aeroplan Mile will be awarded for each Canadian dollar spent for all qualifying transactions from participating third party merchants, excluding taxes, shipping fees, custom duties or any other type of surcharge.

2) Aeroplan Miles are only awarded for purchases initiated through www.aeroplan.com/estore. No miles will be awarded for transactions that you initiate directly with any merchant. Also, no miles will be awarded based on merchant restrictions and the award of miles cannot be combined with any other offer, promotion or coupons.  For example, no miles will be awarded if a promotion code is used with a participating third party merchant.

3) To receive Aeroplan Miles, you must be logged into www.aeroplan.com/estore with your valid Aeroplan number, use only valid links to enter a participating third party merchant’s website, and complete the transaction within the same session.

4) No Aeroplan Miles will be awarded for purchases that may be made through a third party retailer or other merchant that may be linked to a participating third party merchant’s website.

5) Aeroplan Miles will be credited within 6 to 8 weeks of the shipping date. Aeroplan is not responsible for any delay in the crediting of miles to your Aeroplan account.

6) Aeroplan reserves the right to reverse any mileage credited to your account for any valid reason, including:
A) return of goods or the cancellation of services; and
B) attempt to commit fraud.

7) Aeroplan is not responsible for any changes or discontinuance by any participating third party merchants of any of their products, services, or offers.

8) Aeroplan reserves the right to change participating third party merchants or modify the mileage offers at any time without notice.

9) You acknowledge that when logged into www.aeroplan.com/estore and navigating the eStore website, information on your activity through the use of navigation links may be used to enhance your user experience and credit miles for purchases made at participating third party merchants.

10) Access to the Aeroplan eStore (the "Site") is limited to individuals located within Canada at the moment the Site is accessed and who are thirteen years old or older.

 1. Use of the Site

The Aeroplan eStore (the "Site") is owned and operated by Aeroplan Canada Inc. (the "Owner") and is intended for your personal non-commercial use and information. Your use of the Site is subject to all Terms and Conditions including the following (the "Terms") and all applicable laws. By accessing and browsing the Site, you accept the Terms without limitation or qualification. If you do not agree with the Terms, whether in whole or in part, do not use the Site.

Access to the Site is limited to individuals located within Canada at the moment the Site is accessed and who are thirteen years old or older.

You are responsible for ensuring that your access to the Site and the material available on or through it are legal in each province in or through which you access or view the Site or said material.

In the event that there is a conflict between these terms and conditions and the web site usage terms and conditions located at http://www.aeroplan.com/terms_and_conditions.do ("General T&Cs"), these terms and conditions shall prevail over the General T&Cs with respect to your use of the Aeroplan eStore web site.

2. Online Shopping

The Owner provides you with a service through which you can enter into a contractual relationship with independent vendors.

Links to specific products or offers will lead you to the website of a third party merchant that is not controlled or related to the Owner. Once you have followed said links, the Owner will not be held responsible for any activity resulting from those links, including the sale of merchandise or services; payment for and delivery of related goods and services; and all other terms, conditions, representations, and warranties related to such dealings, which will then be solely between you and said third party.  Once you have accessed a third party merchant’s website, the terms and conditions applicable to such website will govern your use of it.

Please note that prices advertised on third party merchant’s websites may be in U.S. dollars and that some third party merchants may require payment in that currency.

In the event of a dispute between this third party merchant and yourself, the Owner will not be able to intervene.

The Owner shall not be responsible or liable in any way for any loss or damage of any kind arising out of, or in connection with, any such dealings or transaction.

Any questions, complaints or claims related to the goods sold, including their warranties, should be directed to the appropriate vendor.

3. Registration and Identification

Certain services offered through the Site may require registration and identification of the user.  If you decide to register to the Site, you undertake to provide all required information and you represent that all information provided is true and accurate. Should the information provided change, you undertake to update your registration so as to keep the information current and accurate.
You further undertake to keep confidential any user name, account number or password provided to you as a result of your registration.  You agree to be held liable and to hold harmless the Owner for any activity carried out under the user name, account number and password attributed to you.  Should you become aware of any unauthorized use of your user name, account number and/or password, you have the responsibility of notifying the Owner as soon as possible.

4. Exclusion of Warranties

The Owner makes no representation or warranty regarding the functionality, good working order or condition of the Site, the information, applications, products, and services contained on the Site, its suitability for use, or its use in an uninterrupted or error-free manner. ALL MATERIAL, APPLICATIONS, PRODUCTS, SERVICES, AND INFORMATION ON THE SITE ARE PROVIDED TO YOU "AS IS" WITHOUT WARRANTIES OF ANY KIND. THE OWNER AND ITS AFFILIATES DISCLAIM ALL WARRANTIES AND CONDITIONS, WRITTEN OR ORAL, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES AND CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. These exclusions are in addition to any specific exclusions otherwise provided in the Terms. To the extent that the jurisdiction to which you are subject does not allow exclusion of certain warranties, such non permitted exclusions may not apply to you.

5. Limitation of Liability

The Owner and its affiliates, as well as their respective representative such as, directors, officers, and employees, will not be liable, whether towards you or a third party, for claims, losses, costs, expenses or damages of any kind, be they direct, indirect, incidental, special, consequential, exemplary or punitive, arising out of or in connection with the Site, its content, or the use thereof or access thereto. For greater certainty, but without limitation whatsoever and notwithstanding anything to the contrary, the Owner and its affiliates, as well as their respective representatives such as directors, officers, and employees, will not be liable, whether towards you or a third party, for claims, losses, costs, expenses or damages of any kind, be they direct, indirect, incidental, special, consequential, exemplary or punitive, arising out of or in connection with the following:

a. Telecommunications systems breakdowns, underperformance, delays, interruptions in service, electrical failures and blackouts, including such failures and problems having a negative impact on the communication, transmission, accuracy or prompt reception of information, material, messages or instructions between you and the Owner or preventing, in whole or in part, the transmission of such information, material, messages or instructions;

b. your inability, at any time, to access any part of the Site or its content, or the products and services offered on the Site;

c. the interception, loss or disclosure of confidential or sensitive information communicated via the Internet, including personal information;

d. the lack of reliability, prompt access or availability of the Site or any part of its content and the products and services offered on the Site; and

e. the failure of the Owner to take corrective measures.

Your sole and exclusive remedy is to discontinue using and accessing the Site. To the extent that the jurisdiction to which you are subject does not allow any part of such limitation, such part does not apply.

The exclusions and limitations mentioned above shall apply regardless of whether the claims, losses, costs, or damages are founded on a contractual or extra-contractual basis or on any other theory of liability, and these exclusions and limitations shall apply even if the Owner is advised of the possibility of such claims, losses, costs or damages.

Given that certain jurisdictions prohibit the exclusion or limitation of moral, bodily, incidental or consequential damages, the liability of the Owner in those jurisdictions is limited to the extent allowed by law.

Notwithstanding the foregoing, in the event that the Owner is held liable for damages you suffer related to the Site, this liability will in no case exceed the sum of $100.

6. Indemnification

You agree and undertake to take up the defence, indemnify and hold harmless the Owner and its affiliates, including their respective representatives such as directors, officers and employees, from all liability, claims, suits originating from a third party, and damages (including reasonable fees owed to lawyers and experts) arising out of or in connection with your failure to respect the present Terms or from any other act or omission on your part through your use of the Internet, your access to any website, including the Site, or access to any website by anyone using your computer system with your permission and on your behalf.

7. Copyrights and Trademarks

Material on the Site, including but not limited to texts, images, illustrations, software, HTML code, audio clips, and video clips, is owned or otherwise provided by the Owner who does not represent or warrant that such material does not infringe the rights of any other person or entity. The material on the Site is protected in Canada by the Copyright Act and in other jurisdictions by applicable international treaties and local laws. Consequently, the material on the Site may not be copied, reproduced, republished, downloaded, posted, transmitted, distributed or modified, in whole or in part in any form whatsoever, including but not limited to text, audio, video or executable files, without the prior written consent of the Owner.

Trademarks, logos, and service marks including but not limited to the Aeroplan logo displayed on the Site,  are registered or unregistered Marks of the Owner or others and the property of their respective owners, and may not be used without written permission from the owners of such Marks.

Nothing in the Site is to be interpreted as conferring a right to use the Marks or the material protected by the Copyright Act.  You agree not to adapt, translate, modify, decompile, disassemble or reverse engineer any material, file, software or other element made available through the Site.

8. Information Transmitted

The Owner will use its best effort to maintain the confidentiality of the personal and confidential information it receives from you. The use of this information is governed by the privacy policy of the Owner. PLEASE REFER TO THE PRIVACY POLICY FOR MORE INFORMATION.

You however acknowledge that any unprotected e-mail communication via the Internet is subject to possible interception, alteration or loss and that the Owner will not be responsible for any loss or damages suffered in such circumstances.

Communications via the Internet are susceptible to interception, loss or modification. Thus, no personal information should be transmitted by you to the Owner by way of email, unless measures have been taken to ensure the security of said communications. The Owner may disclose information communicated by the user in order to satisfy the requirements of any law, regulation or governmental request to which the Owner is bound.

Owner and its affiliates, as well as their respective directors, officers, and employees, take no liability whatsoever towards you or a third party for any injury or damages suffered in relation to any email sent to the Owner or by the Owner at your request. You fully take the risks associated with such communications.

You represent and warrant that the information or material that you provide electronically to the Owner by accessing or using the Site does not infringe the rights of any other person or entity.

9.  User-Generated ContentThe Site may include comments sections, bulletin boards, chat areas, and forums (collectively "Forums") which allow feedback to the Owner and users, and interaction between users. The Owner does not control the messages, information or files delivered to Forums, unless otherwise noted therein. However the Owner reserves the right at all times to monitor, edit, refuse to post or to remove any information or materials, in whole or in part, that, in the Owner’s sole discretion, are objectionable or in violation of any of the Terms and to deny any user access to the Site. Users accessing Forums agree not to:

a) restrict or inhibit any other user from using and enjoying Forums;

b) post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane or indecent information of any kind, or any blatant expression of bigotry, racism, hatred or harassment, including without limitation any transmission constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any local, provincial, federal or foreign law;

c) post, transmit, link to, or otherwise distribute any information, materials or content that do not generally pertain to the designated topic or theme of the particular Forum;

d) post or transmit or in any way exploit any information, software or material, for commercial purposes or which contains solicitations for sales or purchases, advertising, promotion or marketing;

e)  post, transmit, link to or otherwise distribute any file or information containing a virus, Trojan horse or other harmful content; or

f) use the Forums for any commercial purpose whatsoever.

By uploading materials or by contributing to any Forum, you automatically grant (or warrant that the owner of such material expressly grants) to the Owner a worldwide, perpetual, royalty-free, irrevocable and non-exclusive right and license to use, copy, adapt, exploit, televise, broadcast, transmit, communicate, publicly display and perform, distribute and create compilations and derivative works from such submitted materials for any purpose whatsoever and in any manner, media or technology whatsoever, including, but not limited to all forms of television, wireless and online technology, now known or later developed. In addition, you warrant that all "moral rights" in such materials have been waived.
When participating in a Forum, you should never presume that people are who they say they are, know what they say they know, or are affiliated with whom they say they are affiliated. The Owner cannot be responsible for the content or accuracy of any information and will not be responsible for any reliance or decisions made based on such information.

10. Monitoring

The Owner may monitor access to the Site and other activities in relation thereto. The Owner may intervene at its sole discretion, for example to ensure conformity with the Terms or any rule of law or order, but makes no representation and gives no warranty as to said monitoring. By using and accessing the Site, you consent to said monitoring should the Owner proceed therewith and to any eventual intervention.

11. Links

The Owner has not reviewed and does not expressly or implicitly endorse other websites or any information or material, or the accessibility thereof, via such links, and does not take any responsibility for any such other websites, information or material, products or services posted or offered thereon. You may not create links from other websites to pages of the Site other than to the main page, except if expressly permitted to do so by the Owner.

12.  Accuracy of Information

While the Owner may update the information or material on the Site from time to time, the Owner does not represent or warrant that information or material on the Site is up to date, accurate, error-free or complete.

13. Responsibility for your Computer System

You remain entirely responsible for all damage caused to your computer system by (i) the connection, configuration, and compatibility of the different components of your computer system, (ii) the use of all material originating from any website whatsoever, (iii) access to any website, and (iv) the download of any data, software or viruses.

The Owner and its affiliates, as well as their respective directors, officers, and employees, take no liability whatsoever for the illegal access to your computer system by hackers or for the quality, reliability, compatibility or speed of services provided by any internet service provider.

14. Virus

The Owner does not represent or warrant that the information or material, including any downloadable software, accessed from or through the Site will be uninterrupted or free of errors, defects, viruses or other harmful components, or that any such problems that are discovered will be corrected.

15. Damages to Others

You agree and undertake not to introduce in or through the Site any information or material that may be harmful to others. Among other things, you agree not to include, knowingly or otherwise, any error or defect in material or information that may, for instance, constitute libel, slander, defamation or an obscenity, or promote hatred or otherwise give rise to a criminal offence or civil liability on the part of any person or entity.

16.  Reserved Rights

All rights not expressly granted in the Terms are reserved to the Owner. Nothing contained in the Terms shall be construed as conferring, by implication, estoppel or otherwise, any license or right under any copyright, patent, trademark or other intellectual right of the Owner or of any other person or entity.

17. Governing Law

The Terms shall be governed by the laws applicable in Ontario, and the laws of Canada as may be applicable. You agree to be bound by such laws and to submit to the exclusive jurisdictions of the courts of Ontario whose courts shall have exclusive jurisdiction in connection with the interpretation or application of the Terms.

18. Severability

If any provision of the Terms should be declared illegal, invalid or unenforceable by any court of competent jurisdiction, such illegality, invalidity or unenforceability shall not affect or render illegal, invalid or unenforceable such provision in any other jurisdiction, nor shall it affect the legality, validity or enforceability of any other provision of the Terms in any jurisdiction.

19. Changes

The Owner may modify, alter or otherwise update the Terms from time to time without notice and you agree to be bound by the Terms as soon as you access the Site.

If material changes are made to the Site, the Owner will notify you of such changes. Use of the Site following such notification entails the acceptance of the new terms and conditions.

20. Termination

You acknowledge and agree that the Owner, in its sole and absolute discretion, may, without notice to you, suspend, cancel or terminate your account or your use of, or access to, the Site or any of its services, and remove and discard any information or content related to the Site or any of its services (and your use thereof), for any reason, including where the Owner believes that you have violated any of the Terms. You further agree that the Owner shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or any of its services or with any of the Terms, or with any conditions, rules, policies, guidelines, or practices of the Owner or any of the services available on the Site, your sole and exclusive remedy is to discontinue using the Site or its services.

21. Entire Agreement

The Terms constitute the entire agreement between the Owner and you pertaining to your use of the Site, its services and content and supercede any prior or concurrent agreements, communications and proposals, whether electronic, oral or written, between you and the Owner with respect to the subject matter hereof.

22. Transfer

Owner may transfer or assign all of his rights and responsibility without notice. You may not assign any of the rights granted herein.

23. Last Revision

The Terms were last revised on May 23, 2008.

By opting into Aeroplan SMS (text message) communications, you acknowledge and accept that you will receive text messages on your mobile device regarding your account information, program news, and promotions involving Aeroplan or Aeroplan’s partner network. Aeroplan will send a maximum of 3 messages per month.

You are responsible for determining whether your wireless carrier supports text messaging and if your mobile device is capable of receiving text messages. You understand that your wireless carrier’s standard data and text messaging fees may apply.

You acknowledge and accept that text messages from Aeroplan are not encrypted and information about your Aeroplan account may be included in text messages. You are responsible for keeping your personal information confidential and keeping your phone locked with a password. Aeroplan is not responsible for lost, incomplete, stolen, undelivered, or misdirected SMS messages.

If you wish to unsubscribe from previously requested notifications via your mobile, you can do so at any time by texting “STOP” to 23333 within Canada. A message confirming that you have unsubscribed will be sent to your mobile.

For assistance with Aeroplan SMS messages text “HELP” or “INFO” to 23333.

Aeroplan may discontinue this service at any time, without notice.